TERMS AND CONDITIONS

Welcome to Luna Loca Candles, LLC. Please read these terms and conditions carefully before using our website and purchasing our products. By accessing or using our services, you agree to be bound by these terms.

**1. General Information**

Luna Loca Candles, LLC

9286 County  Road 2335

Eden, Texas

info@lunalocacandles.com

325.869.0886

**2. Product Information**

- Our candles are handcrafted using high-quality materials. Slight variations in color and scent may occur.

- All product descriptions, prices, and availability are subject to change at any time without notice.

**3. Orders and Payments**

All orders are subject to acceptance and availability.

Payments must be made at the time of order placement. 

Prices are listed in [USD] and include applicable taxes and unless otherwise stated.

**4. Shipping and Delivery**

We offer free shipping within the Continental US.

Orders outside of the continental US are subject to all shipping costs and any applicable taxes and fees. All fees to be paid at the time of order placements. Shipping costs are calculated at checkout and may vary based on location and order size.

Estimated delivery times are provided as a guideline and are not guaranteed.

In case of ase contact us at info@lunalocacandles.com for return instructions.

**6. Limitation of Liability**

Luna Loca Candles, LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

Our liability is limited to the purchase price of the product.

**7. Intellectual Property**

All content on this website, including images, text, and logos, is the property of Luna Loca Candles, LLC and is protected by copyright and trademark laws.

Unauthorized use of our intellectual property is prohibited.

**8. Privacy Policy**

We are committed to protecting your privacy. Please review our Privacy Policy for more information on how we collect and use personal data.

**9. Changes to Terms and Conditions**

-We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page and will take effect immediately.

**10. Governing Law**

These terms and conditions are governed by the laws of Texas, United  State, and any disputes will be resolved in the courts of Texas, United  State.

**Contact Us**

If you have any questions or concerns about these terms and conditions, please contact us at info@lunalocacandles.com

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@lunalocacandles.com mailing us at:

LUNA LOCA CANDLES, LLC

9286 COUNTY ROAD 2335

EDEN TEXAS 7683-3808

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@lunalocadandles.com or by mail at

LUNA LOCA CANDLES, LLC

9286 COUNTY ROAD 2335

EDEN TEXAS 7683-3808